Software Implementation Project Manager
Location: Baltimore, MD
Social Solutions is seeking an Engagement Manager in our Baltimore Office to lead Software Implementation Projects for customers.
Position Overview:
Manage the complete delivery lifecycle of the software implementation project, communicating with clients and SSI resources and achieving both client and SSI objectives.
Description:
The Engagement Manager is a critical position at Social Solutions, and requires a variety of skills including, but not limited to:
· The ability to deal with people and personality types and adapt accordingly;
· The ability to analyze large amounts of data and quickly drill into details pertinent to an implementation without losing focus on the bigger picture of the implementation;
· The ability to synthesize large amounts of data about a particular organization and the programs it runs, and to clearly write documents that articulate that understanding;
· The ability to prepare customers for a project that will require accountability on both sides and the willingness to have difficult conversations with customers to ensure the project stays on track;
· The ability to sense when there is a “red flag” in the relationship or project and to inform supervisors accordingly.
· The Engagement Manager oversees all elements of the implementation including financial management of resources and the overall timeline of the project.
Requirements:
· BS or BA degree from an accredited university, ideally in Computer Science and/ or Business Administration preferred, but not required.
· Formal project management education and / or PMP certification desirable.
· Strong communication, client management and problem solving skills.
· The willingness and ability to travel up to 3 days per week anywhere in the United States and Canada to connect with customers.
· Strong time management skills as evidenced in the meeting of all deadlines.
· Knowledge of data conversion approaches and data quality standards.
***INTERESTED APPLICANTS EMAIL RESUME AND BRIEF COVER TO:
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